Platform access problem

Uptime Impact: 3 hours, 29 minutes, and 14 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've fixed the core issue, and are waiting for things to recover.

Identified

We just received confirmation that there is a pending incident at our host OVH, making the platform unavailable. We are waiting for more information from them. http://travaux.ovh.net/?do=details&id=41216

Investigating

The online platform is currently offline. We are investigating the issue.

Began at:

Affected components
  • Platform services
    • Workspace
    • Activity data forms
    • Score and ranking
    • Explanatory factors
    • Eco-design
    • Consolidation and reporting
  • Integrations